Frequently Asked Questions

Quick answers. Faster resolutions.

We automatically provision Let's Encrypt SSL for supported domains. Just point your DNS and wait a few minutes.

Most generic TLD transfers complete in 5–7 days after approval. Make sure the domain is unlocked and you have the EPP code.

No—DNS and hosting remain unchanged. Keep existing nameservers until the transfer finishes.

Yes—our platform negotiates modern TLS automatically once SSL is active.

Visit the Knowledgebase for step-by-step articles or contact support if you need direct assistance.

Still stuck? Email [email protected] or call +250 788 620 612.